WHAT WE HELP
We provide support, treatment and education for anxiety, depression, OCD and phobias, however we treat other associated conditions related to anxiety. Below is a guide to the broader range of associated conditions and a brief explanation of each can be found at the bottom of the page.
Your experience of anxiety, panic attacks and phobia may or may not be included here, however you can contact us in total confidence if you would like more information on your specific issue.
• Body Dysmorphia
• Trauma and Stressor Related Disorders
• Generalised Anxiety Disorder
• Separation Anxiety Disorder
• Selective Mutism
• Depersonalization Disorder
• Compulsive Gambling
• Social Anxiety Disorder
• School Phobia
• Mono or Specific Disorders
• Selective Mutism
• Panic Attacks
• Panic Disorder
• Obsessive Compulsive Disorder (OCD)
• Eating Disorders
• Health Anxiety
ANXIETY & DEPRESSION
Scroll down for a description of these conditions.
Some of our services are free and others have a fee. Children, students and low income earners may access funding for up to 30 appointments with a psychologist. Insurance may apply.
We are not automatically government funded, so we rely on clients paying fees responsibly, or using funding for for one-to-one therapy. Payment must be made at each session, unless payment is being made another funder. We accept cash, EFTPOS, cheques, Visa and MasterCard or bank deposit to 12-3077-0577127-00.
Costs (as of 1st March 2021)
– Mindfulness Workshop 40 min $0 to $29 per workshop
– Peer Support Groups, 90 min Free
– 0800 Anxiety Helpline Free
– Printed Resources Free
– Needs Assessment, 50 min $160 per session
– Psychologist Appointment, 50 min $160 per session
– Couples / Family Therapy, 75 min $239 per session
– After hours and weekends, 50 min $165 per session
– Psychiatric Assessment (Dr), 50 min $198 per session
– Psychiatric Follow-up (Dr), 30 min $160 per session
– Prescription fee + fax & post $29
– Under 48-hour cancellation fee $80
-- Under 24-hour cancellation fee Full cost of appointment
-- DNA 'did not attend' fee Full cost of appointment
– Social Anxiety Workshop, 90 min $80 per session
– Resilience Programme $0 - $690 per course
*Please note, the Resilience program takes place over a few days to 8 week period with varying duration depending on age and type of group. Full or Partial Scholarships
may apply for children and young people experiencing disadvantage
*All therapy includes an extra 10 - 15 mins formulation, planning and note writing before and after the session, by the psychologist
You may be eligible to access funding for part or all of your treatment with us. We've outlined the different types of funding below. For some people it can feel overwhelming to understand what you need to do to apply for funding. Please let us know if you need help. Anxiety NZ is here to help and you can also contact WINZ or Studylink for more assistance.
*If you are arranging WINZ or Studylink funding it's important to know that the person using the service (or caregiver of) is responsible for the cost of any services, including any used that isn't covered by the funding. If a debt is incurred and funding ends for any reason, then the outstanding amount is owed directly to Anxiety NZ Trust.
A Child May Access Funding - $47 weekly
A caregiver may receive $47 per week towards the cost of therapy. It doesn't matter what the caregiver's income is. You may get a Child Disability Allowance if:
– you are the main carer of the child (or if there is no main carer, you have care of the child for the time being)
– you are a New Zealand citizen or permanent resident
– The child has been assessed as meeting the criteria - anxiety or other disability seriously affecting them for a period of 12 months or more.
– The child or young person is under 18.
In addition you may also get a Disability Allowance - $65..35 weekly. Read more about both here >
An Adult May Access Funding - Work and Income or Studylink (DA and or SNG)
You may receive some funding if you earn less than a certain amount per week (see the earnings threshold at the below) and are:
– A part-time worker or a low income earner.
– Have no income.
– On a benefit.
– A retiree on a pension or superannuation.
*Please note that service users are responsible for ensuring that funding is arranged, and payment for services is fully completed. Funding is an agreement between a client and WINZ or Studylink. Any amount remaining at the conclusion of therapy must be settled by the service user. Anxiety NZ may assist with providing and signing paperwork and providing quotes or recommendations for the need for therapy.
Special Needs Grant (SNG) - $300 one off payment for initial assessments
Anxiety NZ has a special agreement with WINZ and Studylink. This may give you a $300 payment to cover your first two appointments (with a small shortfall of around $20). The payment will be paid directly to Anxiety NZ for you to have a Needs Assessment and appointment with a Dr.
You can get it if your income and your cash assets are below a certain amount. Anxiety NZ can provide a letter and more information. You do not pay this particular special needs grant back. You can apply on MYMSD or with a WINZ or Studylink appointment.
You can read more here >
Disability Allowance (DA) - up to $65.35 weekly towards the cost of therapy
Disability Allowance does not necessarily mean you have to be physically disabled to receive funding - if a mental health issue is stopping you doing the things you want to do, may qualify to receive funding if you are:
– 18 years or older (it doesn’t matter if you live with your parents) then if you are a low income earner you may be able to get funding for therapy.
– 16 – 17 years old and living independently or with a partner you may access funding if you are a low income earner.
– Under 18 and living with a caregiver then your caregiver may access funding for your treatment if your caregiver is a low income earner.
– Below the weekly income limit.
– Normally live in New Zealand and intend to stay here.
– Are not using the maximum DA of $63.22 per week for other health needs, and have not had more than 30 funded counselling appointments, either here or elsewhere.
You can read more here >
StudyLink Assistance for students
Students may also access funding via StudyLink for New Zealand citizens. You must be:
– A full-time tertiary student.
Earnings thresholds at 1st April 2020
Category and Weekly income limits before tax
Single 16-17 years – $549.57
Single 18+ years – $676.61
Married, civil union or de facto couple (with or without children) – $1006.82
Sole parent 1 child – $766.47
Sole parent 2+ children – $807.54
Benefit type and Weekly rate, non-taxable
Standard Disability Allowance - maximum – $65.36
Special Disability Allowance – $40.77
Child Disability Allowance – $49.26
*You may be eligible to receive funding if you earn less than these amounts before tax.
You can read more here >
To apply for a SNG, DA or Child DA you will need some information from us to put on the form or in MyMSD if applying online. You can visit here > to read more about forms or download them. Please note that:
The SNG is few simple questions which you can do before a first app.
A GP needs to fill out part of the DA and Child DA. It's helpful if we mark the sections needed and supply you the forms.
One of our therapists will need to sign the Counselling section on the DA form and / or Counselling Certificate. To do this we need a referral for you or first assessment.
In most cases are fully funded through their pre-arranged travel insurance cover. The process is straight forward and we will help. Insurance is often paid as part of their AUT / University fee and many students are unaware they can access treatment they require at no cost. Pre-existing conditions will be excluded.
You will need to check you are funded before seeing us. Depending on your insurance cover you may be funded, although not all insurance contracts cover the cost of doctors OR psychologists. Southern Cross may need you to see our Clinical Psychologist (instead of our general or health psychologists). Please make sure you tell us if you have insurance.
If another company, organisation or trust is paying for all or some of your treatment we can assist with invoicing and communicating with them with your consent. We may ask you for confirmation of how many sessions / what cost they will cover / and how best to invoice.
At this time you will not be able to use ACC funding at Anxiety NZ Trust. If you would like to meet with a ACC registered clinician for therapy then visit Find Support - Home
For help in a Crisis:
Phone numbers for all District Health Board areas:
To refer to see a psychologist, psychotherapist or Doctor at Anxiety NZ for 1:1 (in-person or online) assessment, treatment and therapy:
Any health worker can refer in a range of ways:
Using our referral form:
- Use our online form. *Please note this will not email you a copy of the referral back.
If you need a copy please contact us. Visit here for the Health Professionals Referral form >
Using your own form or through your Practice Management System:
- Fax 09 849 2379
- Email email@example.com
- Careselect / Healthlink / Medtech to Anxiety New Zealand Trust. EDI: anxietyt
WHĀNAU / FAMILY REFERRALS
Do you need support? Formerly known as Supporting Families NZ, Yellow Brick Road is a national organisation that provides support for whānau who have a loved one experiencing mental health challenges. Mental health support for families - Yellow Brick Road
For more information about helping family / whanau:
Anxiety NZ may ask for a referral from a health professional alongside a self-referral. Not all people requesting services may be able to be seen due to the clinician availability, if the primary issue isn't related to anxiety or if a person needs a higher level of support that can be offered. Anxiety NZ is not a crisis service. For urgent support please contact the Crisis Team on 0800 800 717 or dial 111 in an emergency.
To self- refer / expression of interest you can find find it here Individuals Request for Services form >
For general enquires visit General enquiry form >
Much of our face to face treatment process is based around one-to-one therapy sessions with a qualified clinical, health, general or counselling psychologist. We'll help you understand and identify what's going on, address the physical and mental symptoms, and provide a pathway forward in the short and long term.
We also run peer support and self help workshops that will enable you to continue to maintain your recovery after you have completed your one-to-one treatment program. A clinician will work with you to create an effective individualised wellness plan.
Our psychologists work with a range of toolkit and therapies to help best meet your needs. Cognitive Behavioural Therapy (CBT), for example, is an effective treatment that can support life-long management of Anxiety Disorders. CBT encourages us to challenge distorted thinking and destructive patterns of behaviour by understanding how emotions, behaviours, and thoughts influence each other. We can offer a combination of additional treatment modalities listed below. For a short description of each, please download our Information Booklet:
– Acceptance and Commitment Therapy (ACT)
– Interpersonal Therapy (ITP)
– Emotional Focused Therapy (EFT)
– Schema Therapy
– Family therapy
– Exposure therapy
– Structured group therapy
– Mindfulness and Relaxation therapy
– Psychiatric Assessment
– Medication Monitoring
– Workshops, programmes and support groups
While the core therapies such as CBD, exposure therapy, acceptance and commitment therapy are available on going, therapists attend further trainings or new therapists come on board bringing additional skills with them. Enquires are encouraged to find out what other approaches may be available at any given time
*We have offered EMDR and Dialectical Behavioural Therapy (DBT) in the past. Please check with us first to ask if we are currently offering either at the moment.
$160 per session - funding for low income earners (income threshold applies) and children (not income tested) may be available.
Current Anxiety NZ Psychotherapist:
Child and Adolescent Psychotherapist
MHSc Child & Adolescent Psychotherapy (AUT)
Grad. Dip. Child & Adolescent Psychotherapy (AUT)
Available to see ages 7 years to 30 years old.
Thursdays, Fridays and Saturdays.
I am a qualified and registered Child and Adolescent psychotherapist. My specialism is helping children, young people and their families with feelings and behaviours. I liaise closely with parents/caregivers to hear their concerns, offer support and provide practical solutions while keeping them informed and updated with their child/young person’s progress. I am trained in psychodynamic psychotherapy but in my practice, I use a range of therapeutic models according to age, individual and family needs. Some of these models include Psychodynamic Therapy, Attachment Therapy, Sand Tray Therapy, Psycho Education.
Areas of Specialty:
* Anxiety, separation anxiety, and social anxiety
* Child/Adolescent -parent relationship difficulties
* Adjustment problems including parental separation
* Grief and loss for all ages
* Behaviour problems - Bullying, School refusal, Anger etc
* Friendship issues
* Attachment problems
* Effects of trauma, abuse and neglect
* Eating disorders (FBT trained)
Child and Adolescent Psychotherapy Service Information
- For ages 7 years and above
- Initial Needs Assessment with the Caregiver, then another session with the child.
What is Child and Adolescent Psychotherapy?
Child and Adolescent psychotherapists are a group of people who are psychodynamically trained and have knowledge and skills in working with children and families who are experiencing difficulties in everyday life. Child and Adolescent psychotherapists use a variety of approaches in working with families, groups or individuals of any age.
Child and Adolescent Psychotherapist is able to engage in talking therapy with children and young people but has specific training in observing and responding to what children might be communicating through their behaviour, play and way of relating to others.
A Child Psychotherapist will have an in-depth understanding of child development, attachment and the impact of experience on the developing brain. With these understandings Child and Adolescent Psychotherapists are able to support parents, families and carers to understand the meaning behind their child’s behaviour and increase their understanding of the child’s perspective.
The aim of child psychotherapy is to develop the child’s capacity for growth and development by establishing more appropriate ways of coping within their environment and flourishing within their family and peers.
The work of child psychotherapy occurs within the context of the family and the wider environment.
Who do Child Psychotherapists Work With?
A Child and Adolescent psychotherapist work with a variety of presentations and ages from an infant to early adulthood. They are able to help with concerns regarding a child’s social relationships, their behaviour, their self-esteem and emotional wellbeing or struggles within the parent/child relationship or other concerns around mental health including oppositional behaviours, anxiety, depression, self-harm and developmental delay and much more.
How do Child Psychotherapists work?
A Child and Adolescent Psychotherapist will employ an intervention best suited to the child or young person’s age and stage of development,
Children will be seen in a playroom to facilitate their expression through play, adolescents will be more likely to talk about what is happening for them but may also appreciate other forms of expression such as art or the sand tray. This type of therapy helps children to find ways of verbalising their feelings rather than act them out. Feelings of anger, fear, confusion or shame, for example can be safely explored. The aim is to offer a safe therapeutic space for children and their parents/whanau and caregivers.
What will a session be like?
A therapy session usually lasts 50 Minutes and happens once a week.
A Child Psychotherapist will decide what might suit the particular family after a brief phone conversation in the referral process. In the first session, the therapist will usually see all family/ whanau members who live with the young person, to explore their concerns and explain the therapy process.
Toys and art materials are provided for children to communicate their concerns through the use of symbolic play and activities. This could include dramatic play, painting, drawing and talking. The next sessions will vary depending on the issues being addressed.
Parents may meet with the therapist alone, and the whole family may be involved several times.
Commonly, the child will spend time on their own with the therapist. Some children find it difficult to talk about what is worrying them.
Child psychotherapists are trained to understand a child’s emotional and relational world through observing their play and art work. This is then discussed with parents and caregivers to help the child overcome issues they may be experiencing.
To enquire about psychotherapy services please call: 09 846 9776
or email: firstname.lastname@example.org
ONLINE THERAPY & PEER GROUPS
Anxiety NZ is focused on prioritising the health and safety of our clients and community. Our service has a range of strengths that can help in this time of change.
For this reason, our clinical team are now offering online therapy with registered psychologists for people who would benefit from support while at home using ZOOM or phone. Peer Support Groups are held online supported by a range of resources a closed Facebook Group. Please download the ‘Consent Form for Online Therapy or Medical Appointment’ form for more information on this. Our clinic continues to provides (online) services and we are following the Ministry of health’s guidelines closely.
Our free 24/7 Helpline 0800 269 4389 (0800 ANXIETY). is available now and we are encouraging people to call for help with anxiety management.
PEER SUPPORT SERVICES
What is Peer Support?
Peer Support may be defined as the help and support that people with lived experience of mental distress are able to give to one another. It may be social, emotional or practical support but importantly this support is mutually offered and reciprocal, allowing peers to benefit from the support whether they are giving or receiving it. Non-judgemental and personal. Key elements of Peer Support in mental health include that it is built on shared personal experience and empathy, it focuses on an individual’s strengths not weaknesses, and works towards the individual’s wellbeing and recovery.
What is a Peer Support Group?
It is a non-clinical intervention for people experiencing mental distress (or other condition or issue) and based on a formal therapeutic relationship between peers (people who have experienced similar adversity). Our peer support group are regular gatherings of people with lived experience of anxiety.
One or two trained peer support specialists, who may be psychologists, help to facilitate and all groups are generally held every two weeks. Group members share with one another about their experiences, struggles and challenges. The support group may act as an anchor as people focus developing skills to live well. A peer support group can help to free people from self-stigma and normalise the range of feelings and challenges that people experience, in a safe, supported and hope-focused environment.
What happens in Peer Support?
Grounded in the belief that people are their own greatest resource and that adverse life experiences can be sources of resilience and knowledge. • Draws on a shared understanding of recovery. • Focuses on what will sustain recovery – employment, reconnection with family/whānau, achievement and purposeful activities, as well as being included in communities. • Instils hope by being with someone who has been there and ‘through it’. • Not about ‘fixing things’ but building on strengths.
What are the benefits of Peer Support?
• A sense of connection and participation • Increased self-esteem and self-confidence • A sense of purpose • A greater sense of wellbeing, including less symptom distress • Increases in the quality and number of relationships – greater social support network • Longer periods of wellbeing • Increased involvement in meaningful activities • Increased resilience and quality of life • Increased motivation to implement life changes.
What Peer Groups do you offer?
There are currently four Peer Support Groups on Mondays, Thursdays and Saturdays for people aged 18 years +. Groups may be held online in Alert Level 4, 3 and 2. You can read more about each group below.
What does it cost?
The Peer Support Groups are provided for free. They are a DHB funded service provided by Anxiety NZ Trust.
How do I join:
The group is open to people who are eligible to access healthcare services in NZ (a NZ resident, citizen etc.) and have a primary diagnosis of an anxiety disorder. You can ask your GP or other health professional for a referral to the Peer Support Group. They can refer on our website, by email, fax or through Medtech or Healthlink.
If this isn’t possible you can fill out a self-referral on our website and we will be in touch.
Before joining the group a psychologist or peer group facilitator will arrange a time by phone or ZOOM to talk with you, to answer questions about the group, check-in with how you are feeling, and help to identify if a peer group environment would be appropriate and a helpful next step for you. If the group of choice is full we may offer for you to go on a waiting list until a space becomes available.
If you join the group, there will be a consent form to read and agree to and sign and there are some group conduct guidelines to help keep it a safe, confidential and helpful space for all members.
Anxiety NZ also submits coded, confidential demographic data to the Ministry of Health which you can read more about here: More information about ‘What happens to your mental health and addiction information?’ This includes smoking/vaping, housing, education, caregiver and support status, and if a wellbeing plan in place. If you don’t have a wellbeing plan we can help you with one. Every 6 months we will ask about changes in these areas.
Leaving the group:
If you would like to finish your Peer Group experience or can no longer come to the group regularly please let us know. We may be able to assist with a referral to other services or connecting you with resources to help maintain your health and wellbeing. If someone is unable to come for three groups in a row (unless otherwise arranged) we will make that space available for another person to join in their place. There is no limitation on how long a person can be in the group for and previous group members are welcome to get in touch about re-joining in the future.
What Group Members are saying:
“Anxiety NZ’s Peer Support Group helps to keep me connected with the things I value. One of the best things is truly knowing I’m never alone in how I feel. Making time for activities that have a positive impact on my health and wellbeing has made a huge difference to how I feel”.
“I was pretty nervous and it was a big effort to get myself to the first group. For ages I felt a huge amount of anxiety around other people and mostly just avoided social stuff where I could. This made Uni, work, and making friends that weren’t online, really tough. In the group I learnt so much about getting my mental wellbeing in shape and why my social anxiety was trying to help me out – but doing it in an unhelpful way!
"I did work hard to actually practice the skills my peers recommended and they do work! Now I work with my anxiety, and make it work for me, so I’m doing the things I actually want to do, and avoiding much less stuff. I highly recommend being brave and getting support.”
Read more about the Power of Peer Support here >
Peer Support Group
SERVICE USER AND FAMILY/WHĀNAU PARTICIPATION
PEER SUPPORT GROUPS FOR ADULTS - FOUR FREE OPTIONS
SOCIAL ANXIETY PEER SUPPORT GROUP - SATURDAYS
A small and safe group supporting those who experience social anxiety or social phobia.. Facilitated by a registered psychologist and intern psychologist. An excellent opportunity to learn and practice new skills in a supported space.
Every second Saturday 3.30pm - 5.00pm, ongoing.
Self referral or health professional referral required
Location: Anxiety NZ Trust, 77 Morningside Drive, St Lukes.
GENERAL PEER SUPPORT GROUP -THURSDAYS
Fun, friendship, sharing and understanding in a safe and supportive environment. Facilitated by a registered psychologist and Support Worker.
Fortnightly Thursdays 6.00pm - 8.00 pm.
Self referral or health professional referral required
Location: Anxiety NZ Trust, 77 Morningside Drive, St Lukes.
BALANCE PEER SUPPORT GROUP - THURSDAYS
A safe space for women with anxiety to meet and have meaningful conversations in a confidential and supportive environment. Components of the meetings include psychoeducation, sharing experiences, practical strategies and resources.
Facilitated by a Registered Psychologist and Support Worker.
Fortnightly Thursday 6.00pm - 8.00 pm.
Self referral or health professional referral required
Location: Anxiety NZ Trust, 77 Morningside Drive, St Lukes.
WELLBEING PEER SUPPORT GROUP - MONDAY
During the Covid-19's social restrictions our regular support group was transferred to a virtual platform (Zoom).
Location: Online (using ZOOM and closed Facebook group option)
RESILIENCE WORKSHOPS FOR CHILDREN AND YOUTH
To enquire about future resilience course dates, please call: 09 846 9776
or email with reference to the age group: email@example.com
Booking is essential.
MORE ABOUT RESILIENCE
Everyone experiences bumps in their life, yet we all deal with these twists and turns differently. Resilience is the ability to adapt to and cope with the events in our lives.
“Psychologists define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats, or significant sources of stress—such as family and relationship problems, serious health problems, or workplace and financial stressors.” - American Psychological Association
How do you increase resilience?
Research has shown that there are many different ways to increase resilience. Examples include:
Having supportive relationships with friends, family or whanau. People who have positive relationships with others which include reassurance and encouragements, are able to cope better when something goes wrong and rebound more quickly. Prioritize relationships to build resilience.
Having a positive view of yourself and your abilities in life can increase your resilience. This means you are able to recognise your own assets and potentials, in a realistic way. Those who see themselves for who they really are likely to be more resilient. Encourage positive self-talk among your peers in order build resilience.
Taking care of your body:
Research shows that having a healthy lifestyle, including proper nutrition, sleep, hydration and regular exercise can strengthen you body to adapt to stress and reduce symptoms of anxiety and depression. Look to eat foods such as fish, nuts, beans, fruits, vegetables, probiotic-rich foods such as yogurt, and limit packaged or processed foods or foods high in sugar.
Meditation, yoga and mindful journaling have also shown to help people build connections and deal with situations that require resilience.
Setting realistic goals for the day and ticking them off is a rewarding activity which can help build resilience. Write down what you want to achieve today, not matter how big or small. Doing something regular which enables you to move towards what you’d like to accomplish can help build resilience.
When you need it, getting help is vital in building resilience. Whether it be talking with friends, family and whanau or seeking professional help when you feel you are unable to go about your daily life.
For more information, contact us on 09 846 9776.
KIDS, TECH & WELLBEING.
A FREE WORKSHOP FOR CAREGIVERS.
When: Tues 1st December 2020 11 am - 1.00pm
Where: via Zoom online video conferencing
A 1.5 hour workshop for caregivers to learn about supporting young people aged 13 - 15 years, as they navigate and use technology in their social and educational lives and make the most of what tech has to offer, safely.
This workshop will help you understand online behaviours, monitor usage and build resilience against all forms of cyberbullying while helping to increase the wellbeing of kids aged 13 - 15 in your care. Let’s ease any fears around online safety and tackle the issue together.
WHĀNAU AND FRIENDS WORKSHOP - RESUMES LATE 2021
This education and support workshop for family/whānau and friends who are supporting a loved one with anxiety or related issues. The workshop content is comprised of:
– Anxiety education
– What to look out for
– How you can help your loved one
– Brief Intervention Strategies
– How to look after yourself
There are free places for those supporting family members.
This is a free workshop. They are run as and when enough people would like to participate and currently there are no set dates and times for the next workshop. Please contact us to indicate your interest and we will notify you when the next workshop can be scheduled.
Keep an eye on our website or sign up to our newsletter to find out about the next workshop.
Location: Anxiety NZ Trust, 77 Morningside Drive, St Lukes or ONLINE.
MINDFULNESS WORKSHOPS - TO BE RESUMED IN 2022
(email an expression of interest to firstname.lastname@example.org)
Learn about mindfulness and relaxation through a one-hour guided sessions held online with two peer led mindfulness instructors.
Mindfulness-based meditation is about learning to shift our attention and awareness from the past, and our worries about the future, to the present moment. It helps increase mental resilience and wellbeing and enjoyment of the present moment. It has been shown to improve depression, anxiety and stress. This is a non-religious, non-denominational activity.
$29.00 per session.
Or $120.00 for 5 sessions.
Location: Online (ZOOM)