WHAT WE HELP
We provide support, treatment and education for anxiety, depression, OCD and phobias, however we treat other associated conditions related to anxiety. Below is a guide to the broader range of associated conditions and a brief explanation of each can be found at the bottom of the page.
Your experience of anxiety, panic attacks and phobia may or may not be included here, however you can contact us in total confidence if you would like more information on your specific issue.
• Body Dysmorphia
• Trauma and Stressor Related Disorders
• Generalised Anxiety Disorder
• Separation Anxiety Disorder
• Selective Mutism
• Depersonalization Disorder
• Compulsive Gambling
• Social Anxiety Disorder
• School Phobia
• Mono or Specific Disorders
• Selective Mutism
• Panic Attacks
• Panic Disorder
• Obsessive Compulsive Disorder (OCD)
• Eating Disorders
• Health Anxiety
ANXIETY & DEPRESSION
Scroll to the bottom of the page for a description of these conditions.
WHO WE HELP
We treat anyone regardless of age or gender who may be experiencing increased levels of anxiety, depression, OCD, panic attacks or phobias and associated conditions.
A Free National 24/7 Helpline 0800 ANXIETY
Free Peer Support Groups
Workshops / Courses
Volunteer Training and Support
Internship Programme to Support Mental Health Workforce Development
Therapeutic Interventions Using a Range of Modalities (CBT, ACT, DBT, EMDR etc)
Psychiatric Assessment with a Doctor and Medication Monitoring
For 1:1 services we will ask for a referral from a GP, counselor or other heath professional (and under special circumstances a self-referral) we will discuss a treatment plan following a 'needs assessment' session with you based on your goals.
However if you require urgent medical attention or have concerns about your or another person's safety, you must call 111 in the first instance or a crisis service. We are not a crisis service and do not treat people at active risk of suicide. In this case we will refer to crisis services (CMHCs) to access 24 hour and wrap-around care. If alcohol /drug are a primary issue we may refer to an alcohol and drug (AOD) service. Our staff are however trained to deal with certain situations where a person is experiencing suicidal thoughts.
HOW WE HELP
Much of our face to face treatment process is based around one-to-one therapy sessions with a qualified clinical, health, general or counselling psychologist. We'll help you understand and identify what's going on, address the physical and mental symptoms, and provide a pathway forward in the short and long term.
We also run peer support and self help workshops that will enable you to continue to maintain your recovery after you have completed your one-to-one treatment program. A clinician will work with you to create an effective individualised wellness plan.
Our psychologists work with a range of toolkit and therapies to help best meet your needs. Cognitive Behavioural Therapy (CBT), for example, is an effective treatment that can support life-long management of Anxiety Disorders. CBT encourages us to challenge distorted thinking and destructive patterns of behaviour by understanding how emotions, behaviours, and thoughts influence each other. We can offer a combination of additional treatment modalities listed below. For a short description of each, please download our Information Booklet:
– Acceptance and Commitment Therapy (ACT)
– Interpersonal Therapy (ITP)
– Emotional Focused Therapy (EFT)
– Schema Therapy
– Family therapy
– Exposure therapy
– Structured group therapy
– Mindfulness and Relaxation therapy
– Psychiatric Assessment
– Medication Monitoring
– Workshops, programmes and support groups
While the core therapies such as CBD, exposure therapy, acceptance and commitment therapy are available on going, therapists attend further trainings or new therapists come on board bringing additional skills with them. Enquires are encouraged to find out what other approaches may be available at any given time
*We have offered EMDR and Dialectical Behavioural Therapy (DBT) in the past. Please check with us first to ask if we are currently offering either at the moment.
Some of our services are free and others have a fee. Children, students and low income earners may access funding for up to 30 appointments with a psychologist. Insurance may apply.
We are not automatically government funded, so we rely on clients paying fees responsibly, or using funding for for one-to-one therapy. Payment must be made at each session, unless payment is being made another funder. We accept cash, EFTPOS, cheques, Visa and MasterCard or bank deposit to 12-3077-0577127-00.
Costs (as of 1st May 2019)
– Mindfulness Workshop 40 min $0 to $29 per workshop
– Peer Support Groups, 90 min Free
– 0800 Anxiety Helpline Free
– Printed Resources Free
– Needs Assessment, 50 min $160 per session
– Psychologist Appointment, 50 min $160 per session
– Couples / Family Therapy, 75 min $239 per session
– After hours and weekends, 50 min $165 per session
– Psychiatric Assessment (Dr), 50 min $198 per session
– Psychiatric Follow-up (Dr), 30 min $160 per session
– Prescription fee + fax & post $29
– Under 48-hour cancellation fee $80
-- Under 24-hour cancellation fee Full cost of appointment
-- DNA 'did not attend' fee Full cost of appointment
– Social Anxiety Workshop, 90 min $80 per session
– Resiliency Programme $0 - $690 per course
*Please note, the Resilience Program is over a few days to 8 weeks with varying duration depending on age and type of group. Full or Partial Scholarships
may apply for children and young people experiencing disadvantage.
*All therapy includes an extra 10 - 15 mins formulation, planning and note writing before and after the session, by the psychologist.
To find out if you are within an eligible group or income bracket to be able to receive government funding for your treatment, please visit our Funding section.
DESCRIPTION OF CONDITIONS
We’ve outlined brief descriptions of conditions below. If you would like more detailed information, please download a comprehensive descriptions brooklet here >
Anxiety: Moderate to severe anxiety disorders are the most common psychiatric illnesses affecting children and adults. Feeling anxious to some degree is normal for everyone. Anxiety and fear are adaptive and helpful emotions which allows us to notice danger, keeps us safe and helps us adapt to our environment. However sometimes anxiety levels can become severe or longstanding and beyond our abilities to cope, which can pose a risk to our mental and physical health. It can also cause significant distress or impair your ability to function in important areas of life such as work, school, or relationships.
Depression: Depression is a condition in which a person feels discouraged, sad, hopeless, unmotivated, or disinterested in life in general for more than two weeks and when the feelings interfere with daily activities. Major depression is a treatable illness that affects the way a person thinks, feels, behaves, and functions.
Panic Attacks: The abrupt onset of intense fear or discomfort that reaches a peak within minutes and includes at least four of the following symptoms: Palpitations, pounding heart, or accelerated heart rate. Sweating. Trembling or shaking. Sensations of shortness of breath or smothering.
Panic Disorder: Characterized by reoccurring unexpected panic attacks. Panic attacks are sudden periods of intense fear that may include palpitations, sweating, shaking, shortness of breath, numbness, or a feeling that something really bad is going to happen.
Obsessive Compulsive Disorder (OCD): Repeated and persistent thoughts ("obsessions") that typically cause distress and that an individual attempts to alleviate by repeatedly performing specific actions ("compulsions").
Agoraphobia: Excessive fear related to being in (or anticipating) situations where escape might be difficult or help may not be available if panic attack (or panic-like symptoms) occur i.e. bridges, motorways, flying, lifts, etc.
Separation Anxiety Disorder: Excessive anxiety concerning separation from home or major attachment figures that is beyond what would be expected for one's developmental level. This can occur in children, adolescents, or adults, but is more commonly found in children.
Selective Mutism: A rare disorder characterised by a persistent failure to speak in certain social situations (e.g., with playmates or in the classroom), despite engagement in speaking in other situations.
Social Anxiety Disorder (Social Phobia): Excessive fear of becoming embarrassed or humiliated in social situations, which often leads to significant avoidance behaviours. School Phobia The sudden aversion to or fear of attending school.
Mono or Specific Disorders: Persistent and excessive fear of a specific object or situation, such as flying, heights, animals, toilets, or seeing blood. Fear is cued by the presence or anticipation of the object/situation and exposure to the phobic stimulus results in an immediate fear response or panic attack.
Health Anxiety or Hypochondriasis: A fear of having, or belief that one has a serious health issue or disease.
Generalised Anxiety Disorder: An anxiety disorder characterised by chronic anxiety, exaggerated worry and tension, even when there is little or nothing to provoke it.
Depersonalisation Disorder: An experience of feeling detached from and as if one is an outside observer of one’s mental processes or body.
Body Dysmorphic Disorder: A preoccupation with an imagined defect in appearance, often co-morbid with depression and/or social phobia.
Eating Disorders: An eating disorder is a compulsion to eat, or avoid eating, that negatively affects both one's physical and mental health.
Panic Disorder Recurring: Panic attacks in combination with significant behavioural change or ongoing worry about having other attacks.
Kleptomania: A complex disorder characterised by repeated, unsuccessful attempts to stop stealing.
Trichotillomania: The inability or difficulty to resist the urge to pluck one’s own hair, resulting in noticeable hair loss.
Dermotillomania: Repetitive skin picking of one's own skin that may result in lesions. Many individuals will experience shame about the behaviour and/or attempt to conceal the resulting lesions with clothing or makeup.
Compulsive Gambling: Frequent preoccupation with gambling or having money to gamble.
Trauma and Stressor Related Disorders: Disorders that are related to the experience of a trauma (e.g., unexpected death of a loved one, a car accident, combat, or a violent incident) or stressor (e.g., divorce, beginning University, moving).
FREQUENTLY ASKED QUESTIONS ABOUT THERAPY (FAQs)
Who do you see / what clients do you take?
We treat anyone regardless of age or gender who may be experiencing anxiety, depression, and/or associated conditions.
If we feel that another service may better fit your primary difficulty, for instance alcohol and drugs, we may refer you on to another service, to ensure you get the best possible care. We are also not a wraparound service and cannot provide appropriate support for high risk clients, who should be referred to appropriate services. If you are in a crisis or immediate danger, please call 111.
Do you provide medical services?
We have a GP specialist. Dr Plant is a GP who has trained in mental health and can prescribe medication.
What is the difference between a psychiatrist, a psychologist and a psychotherapist?
Psychiatrists are medical doctors who have completed further training in mental illness. They are trained in assessment and diagnosis of mental disorders and can prescribe medication. Psychologists cannot prescribe medication.
Psychologists have usually trained for 6-8 years and have a masters or doctorate in psychology with an arts or science background. They are trained in assessment and intervention through talk therapy. They typically use a structured approach.
Psychotherapists tend to deal with longer term therapy for deep-rooted issues such as childhood trauma or relationship problems. Psychotherapy is a less structured intervention and is focused more around dialogue and your childhood.
How many sessions will I need?
Each treatment session is for 50 minutes. As part of your treatment plan, your Clinician will discuss with you how regularly and for how long you will need to come in.
What happens in therapy?
There is a range of treatment options and your clinician will work with you to create an effective individualised treatment plan. However for the majority of our clients and patients, Cognitive Behavioural Therapy (CBT) is the most effective treatment that leads to life-long management of Anxiety Disorders. CBT is a structured, short-term from of therapy, encouraging patients to challenge distorted thinking and unhelpful patterns by modifying emotions, behaviours, and thoughts.
Can I bring my family?
We do not provide family therapy, however you are welcome to bring a support person to your session.
What can I do to prepare for my first session?
The first session is a chat to get to know what is bringing you to the service. You may want to consider what information you feel is important for your psychologist to know. Some clients even bring in timelines they have written up, or reports from other health professionals.
You may also consider what you want to know. Don’t be afraid to ask questions at any point.
Finally, it’s also a good idea to think about what you want to get out of therapy before meeting with your therapist. It is likely that you and your therapist will discuss goals for therapy.
How can I get the most out of therapy?
Attend regular appointments as and when recommended, and take any medication as and when instructed by your doctor. Ensure you complete the home activities that your clinician and you agree on. Be realistic and patient about your progress – recovery takes time, try not to put added pressure on yourself to be healed immediately.
Please let us know if you are unable to attend your appointment – any cancellations must be done with a minimum of 24 hours’ notice, or a late cancellation fee may apply.
Is my information kept private?
We assure complete confidentiality to all of our clients. Exceptions to this are if there is a safety or legal issue with regard to the client or others. In this case under our Duty of Care commitment we would aim to discuss the issue with the client and as necessary contact the relevant support services.